Terms & Conditions
This website is operated by Any Occasion Ltd
In these terms and conditions, “we” “us” and “our” refers to Any Occasion
All material on this site, including but not limited to images and logos, is protected by copyrights, trademarks and other intellectual property rights owner by Any Occasion Ltd.
PRICING & GST (Goods & Services Tax)
All prices on our website are in New Zealand dollars. Prices are subject to change without notice. All prices displayed in the store are inclusive of GST.
LINKS TO THIRD PARTY SITES
Our website may contain links to other website which we do not control. We are not responsible or liable for any content contained in these links and you visit these third party websites at your own risk. We are not to be held liable for any harm or damages related to the purchase or use of goods or services through these Third Party websites.
CANCELLATIONS AND CHANGES
Due to the nature of our business we are unable to make changes or cancellations to an already completed order. If you contact us prior to your gift box being made we MAY be able to make product changes on request, but this is not guaranteed.
We understand the importance of timely and accurate delivery and always endeavour to deliver your gift box as close to your preferred delivery date as possible. However, delays out of our control may result in your gift box being delivered later than scheduled. We are unfortunately unable to cancel your order or offer a refund on orders due to late delivery time.
In the rare case of not receiving your parcel within the anticipated time frame, please contact us at firstname.lastname@example.org and we will follow up.
Please note: Orders returned to Any Occasion Ltd due to incorrect address, failure to collect from a Toll Warehouse, or failure to contact courier after delivery attempt, will incur a re-delivery fee.
RETURNS & REFUNDS
Products may be returned only if found to be delivered faulty or damaged. No refund will be made for change of mind or incorrect choice. Faulty orders will be refunded if the correct process (outlined below) is undertaken.
If product is found to be faulty, we must be notified via email within 7 days with the invoice number and detail of the faulty product/s and photos where possible.
We reserve the right to accept or reject any order made through our website, for any reason including but not limited to if the products requested are not available, errors with payment processing, there are errors in the price or description of products you are trying to purchase or there is the possibility of fraud.
We do not operate on weekends. If you order a product on the weekend we will deliver on the next working day.